FAQ

In our own factory owned and monitored by D2K. This is not on the mainland UK, but our location is a secret!

100% British fabrics are used to make your D2K suit. We use some of the finest wool blends in the world which offer a great feel and fantastic durability.

When your suit arrives the fit should be perfect, however in the unlikely event that your suit requires alterations then simply take the suit to an alterations tailor of your choice and D2K will refund up to £25 of the alteration cost (conditions apply and a receipt must be sent to claim this guarantee outlining what needed to be altered and costs and dates).

D2K will offer our customers a money back guarantee if for any reason your D2K suit has not been produced to your specifications. Simply send back your D2K suit within 5 days of delivery outlining what issues you have and we will review and if necessary refund your suit in full. No one has ever needed to use this to date.

Because we keep a continual supply of our cloths we can make extra trousers should the need arise. These cost £75. Please allow for very small colour differentials as cloth colours can vary slightly from piece to piece.

Bespoke means made to ones specification. All of the D2K suits are made to our customer’s specification and are hand cut. Many people in Savile Row would argue that true bespoke is when a garment is made on site and there are about 8 fittings whilst your suit is made. If you want to spend over £2000 and have the hassle of going for 8 fittings then please feel free to go to the Row – if not D2K is a sure fine alternative which won’t dent your pocket.

Because we own our own factory, we buy our cloths and materials in bulk and because we have fewer overheads than most retailers.

D2K has been born out of Dress2kill, Londons leading bespoke tailor with years of experience and a host of celebrity customers. This expertise has been used to create D2K the worlds simplest and cost effective ecommerce site for bespoke suits.

After vigorous quality control, you will receive your D2K suit neatly packed in a D2K suit bag and on a hanger boxed and delivered by Initial City Link. If for any reason you are not in when your suit delivery is attempted, then a card will be left explaining how you can arrange another delivery or details of where to collect your suit.

In the event that your D2K garment requires alteration you may choose one of the following 2 options:

You may take your garment to an alteration tailor of your choice to carry out the required work and then forward us the receipt – D2K will refund up to £25 by way of an alteration guarantee providing a bonified receipt of the work carried out is received.

Simply post back your garment to:

D2K Ltd,
21 Valentine Place,
London
SE1 8LF

Include a detailed explanation of what alterations are required and D2K will undertake the necessary work for up to £25. Should this alteration guarantee be exceeded D2K reserve the right to charge the customer for the amount over and above the £25 alteration guarantee – the customer wll be contacted before any work exceeding the guarantee is carried out. Once the alteration is completed D2K will contact the customer to arrange delivery. There will be a standard postage and packing charge to send out the altered garment back to the customer.